| Course Title | Award in Effective Communication in the Workplace | ||||||||||||||||||||||||||||||||||||
| MQF | Level 5 | ||||||||||||||||||||||||||||||||||||
| ECTS | 2 ECTS | ||||||||||||||||||||||||||||||||||||
| Duration | 10 hours | ||||||||||||||||||||||||||||||||||||
| Schedule |
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| Prospected End date | 6th May 2025 | ||||||||||||||||||||||||||||||||||||
| Lecturer Name | Patrick Debattista | ||||||||||||||||||||||||||||||||||||
| Mode of Delivery | Online | ||||||||||||||||||||||||||||||||||||
| Time of Lecture | 17:00 – 19:30 | ||||||||||||||||||||||||||||||||||||
| Block & Lecture Room | N/A | ||||||||||||||||||||||||||||||||||||
| List of External Venues | [if applicable] | ||||||||||||||||||||||||||||||||||||
| Number of assessments | 1 | ||||||||||||||||||||||||||||||||||||
| Method of Assessment | Assessment may vary between take home assignment or practical assessment | ||||||||||||||||||||||||||||||||||||
| Institute & Responsible DD | IBMC | ||||||||||||||||||||||||||||||||||||
| Coordinator | Ingrid O’Brien | ||||||||||||||||||||||||||||||||||||
| Contact Email | [email protected] | ||||||||||||||||||||||||||||||||||||
| Entry Requirements | Secondary School Level of Education Good working knowledge of English |
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| Is Maturity clause applicable? | Yes | ||||||||||||||||||||||||||||||||||||
| Required Materials / PPEs etc | n/a | ||||||||||||||||||||||||||||||||||||
| Certification [if applicable] | Applicable if student achieves a minimum of 70% attendance | ||||||||||||||||||||||||||||||||||||
| Attendance | Attendance is recorded through Classter, students are required to register on this system prior to course commencement. | ||||||||||||||||||||||||||||||||||||
Course Description
Effective communication is key for a successful business. In this short course we will be looking at different types of approaches, frameworks, and tools for communicating effectively. This will aid the learner to understand his own communication strengths which in turn will aid in communicating more effectively with co-workers.
Learning Outcomes of Programme
LO1: Discover own communication strengths to build effective relationships in one’s professional and personal lives.
LO2: Analyse different approaches, frameworks, and tools for communicating effectively.
LO3: Identify the difference between verbal and non-verbal communication with a focus on the importance of writing effectively
LO4: Discuss the barriers that limit effective communication between co-workers and explore ways on how they can be overcome
Minimum entry requirements for Programme
Secondary School Level of Education
Good working knowledge of English
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