Award in Effective Communication in the Workplace

Course Description

Effective communication is key for a successful business. In this short course we will be looking at different types of approaches, frameworks, and tools for communicating effectively. This will aid the learner to understand his own communication strengths which in turn will aid in communicating more effectively with co-workers.

Learning Outcomes of Programme

LO1: Discover own communication strengths to build effective relationships in one’s professional and personal lives.
LO2: Analyse different approaches, frameworks, and tools for communicating effectively.
LO3: Identify the difference between verbal and non-verbal communication with a focus on the importance of writing effectively
LO4: Discuss the barriers that limit effective communication between co-workers and explore ways on how they can be overcome

Minimum entry requirements for Programme

Secondary School Level of Education
Good working knowledge of English