Module 9 – Human Factors

Unit Description

The study of Human Factors is about understanding human behavior and performance. When applied to Aviation Maintenance, Human Factors knowledge is used to optimize the fit between people and the systems in which they work in order to improve safety and performance.

An understanding of the importance of human factors to aircraft maintenance engineering is essential to anyone considering a career as an aircraft maintenance unlicensed or licensed mechanic or technician. Human Factors impinge on everything a person involved in aviation maintenance does in the course of his/her job in one way or another, from communicating effectively with colleagues to ensuring they have adequate lighting to carry out their tasks. Knowledge of this subject has significant impact on the safety standards expected in aircraft maintenance.

The unit covers essential aspects of human factors as related to aviation maintenance such as, human performance and limitations as applied to aviation maintenance, as well as elements of social psychology and factors affecting performance of a person involved in aviation maintenance. The physical environment found in aircraft maintenance, and the tasks involved during aviation maintenance are also tackled. The importance of communication and its contribution to avoid human error are also covered.

The unit requires a sound understanding of the underpinning knowledge and addresses the requirements of EASA Part 66 Module 9 (Human Factors) at Category A level.

Learning Outcomes

1. Describe the effect of psychological and physiological factors that could affect and limit human performance.
2. Describe the type of aviation maintenance tasks and the proper physical environment for aircraft maintenance.
3. Explain the importance of good communication between persons during aviation maintenance work.
4. Identify human errors and hazards in the workplace.

Entry Requirements

Nil

Pre-Requisites

Preferably have some knowledge in the aviation industry