This course will help learners to understand basic concepts related to computer hardware, operating systems, software, basic networking, security, operational procedures and customer service. It will also offer learners, hands-on experience focused on Assembly and dis-assembly of a computer system together with the installation and customization of an Operating System.
This course is designed in a way to give to participants the means to: support computer users, install, configure, optimize, diagnose, troubleshoot and perform preventive maintenance. Also, besides covering the fundamentals of computer technology, this course helps learners to come to grasps with communication skills and professionalism which is a requisite of all entry-level IT professionals.
This is a 90 hr guided learning course. Students need to invest further hours in the course, which will include private study and home assignments.
Lessons are held twice a week at the Institute of Information and Communication Technology, Paola between 1700 hrs and 2000 hrs. Each lesson is of 3 hours duration.
This course is divided into two units:
Unit 1:- Fundamentals
Learning Outcome 1: Explain the function and use of the different computer hardware components
Learning Outcome 2: Carry out hardware installation and configuration of a computerised environment
Learning Outcome 3: Compare and contrast the different types of network devices and their function
Learning Outcome 4: Distinguish between different types of printers, their installation and configuration process.
Learning Outcome 5: Carry out the installation and configuration of laptop hardware and components
Learning Outcome 6: Use professional best practice and correct customer care procedures
Unit 2: – Operational Methods
Learning Outcome 1: Explain the different functions of the Operating Systems
Learning Outcome 2: Perform the installation and configuration of a Microsoft operating system on a computer workstation
Learning Outcome 3: Distinguish between the various security systems implemented in a computer system or a computerized environment
Learning Outcome 4: Perform the basic configuration of a mobile device
Learning Outcome 5: Implement a variety of systematic troubleshooting methodologies
The following are the suggested pre-requisites and/or entry requirements needed:
Course participants may be awarded either an MCAST Certificate of Attendance or an MCAST Certificate of Achievement.
MCAST Certificate of Attendance
MCAST Certificate of Achievement
If the student intends to obtain a Certificate of Achievement, she/he is required to sit for an assessment/s. Assessment/s may take various forms such as a home assignment, class assignment, practical test and time constrained test. However, the assessment/s is not compulsory and an applicant may choose not to sit for it.
There are no additional costs to pay or special materials/equipment to bring